18 June 2019

What's Up with Amazon AU?

I published my first book, Murder, Jaz, & Tel Aviv, through BookSurge.  A few years later, they morphed into CreateSpace, and things just got better. I was now able to format everything on my own without paying for the service. Also, I was able to run free eBook giveaways. Then Amazon took over and things again changed. 

I didn't really mind that KDP started charging for running a free eBook giveaway. It never resulted in many reviews. Although I probably have around 1000 free downloads on various titles, I have received less than five reviews. Still it was a way to get some publicity. 

But now, the problem is with distribution of my paperbacks in the Amazon Australia market. With the exception of my first book, all of my titles have been available on Amazon AU at the US$ equivalent price.

When my latest, A Neapolitan Intrigue launched in March, it surprised me that the only way to purchase the paperback in Australia was through a UK distributor, at nearly double the US price.

It is my understanding that print-on-demand books are printed in the country where they are ordered. The US certainly cannot be the only ones with this technology. So why is it that my new book is not available for a reasonable price in Australia? 

Countless emails to KPD Publishing and Amazon, both US and AU, have left me baffled.

"Kate, as we mentioned it can take up to 45 days for the website to reflect these changes. However, we can't guarantee your book will be available through our Global Store."  

Huh? Why not?

"In your case Kate, your paperback is not being fulfilled by Amazon itself, it is only be offered by the third party sellers."  

Once more...huh?

"Again, Amazon is not directly affiliated with these sellers, and we do not control certain aspects of their Amazon product listing, including price, shipping, condition and delivery terms. Hence we can not force them to change the price or take any action on their copies."   

Amazon, I do not understand. You are the sellers. You set the parameters for printing a book. If it's not you, then who is it?

Should anyone have any idea what is going on, please contact me.

And a side thought: Why doesn't Amazon AU have an Author's Page available? I don't worry about that too much, but what a shame for my fellow Australian Independent Authors.